YOUR WARRANTY,

OUR COMMITMENT TO YOU

Thank you for selecting The Door King.  This limited warranty is extended to the end user of The Door King entry & interior doors.  During the terms of this limited warranty your  products are warranted to be free from defects and manufacturing and workmanship.  If such a defect appears during the term of this warranty The Door King will at its option 1).  Repair the defected product.  2). Replace the defected materials or 3). Offer an agreed monetary reimbursement.  If repair or replacement is elected, The Door King will not be responsible for installation or refinishing of replaced parts.  This limited warranty is valid for one year from the date of purchase for doors of a height exceeding 6’8” and two years for doors not exceeding 6’8” and is subject to further conditions and exclusions set forth below.  The replacement products furnished pursuant to this warranty will be covered for the remainder of the warranty period of the original product. 

• This limited warranty does not apply to The Door King entry or interior doors that are being installed in dry/arid climates (such as Arizona).
• Wood doors are susceptible to expansion and contraction caused by temperature and humidity variation.  The natural characteristics of wood movement cannot be warranted against since slight shrinking and expansion may occur under certain conditions.  These deviations from perfection are not considered flaws.
• Use your discretion before purchasing a wood door.  Only you know the climate in which the door will ultimately be installed.
• This limited warranty does not apply to Nick’s entry doors installed in structures that do not allow proper management/drainage of moisture.  For example exterior installation and finish systems also known as (synthetic stucco) without an engineered drainage system.
• This limited warranty does not extend to any problems or damages associated with caused by contributed to or aggravated by mold, mildew, fungus or any similar organism.
• Warpage shall not be considered a defect unless it exceeds a quarter inch (1/4”) in the plane of the door.  Doors wider than 3’6” or higher than 8’0” (1 ¾” or 2 ¼” thickness) and doors wider than 3’0” or higher than 7’0” (1 3/8”) are not warranted against bow or twist.  Warpage is any distortion in the door itself that does not refer to the relationship of the door to the frame or the jamb in which it is hung.  A claim for warpage may be deferred at The Door King option for a period not exceed twelve months after installation to permit the door in question to acclimate to temperature an humidity conditions.

The following conditions are not considered warranty issues:

1. Exterior doors not protected by substantial overhang and exposed to extreme weather conditions. 
2. Natural variations in the color of the wood or in textures of grain of wood.
3. Doors that are not finished to Nick’s finishing instructions.
4. Improper installation or field finished or maintenance.
5. Any misuse modifications or alterations including cutting into mortise and tenon joints.
6. Application of paint to any factory prefinish other than factory priming.
7. Normal wear or discoloration of finish.
8. Environmental conditions or use exceeding design standards.
9. Minor glass imperfections that do not materially affect normal vision or product performance such as curvature of the glass due to atmospheric conditions.
10. Defects or damages arising in or as a result of shipment of common carriers, private transportation and/or other means of transportation.

Your exclusive remedy with respect any and all losses or damages resulting from any cause whatsoever shall be specified above. We shall in no event be liable for any consequential or incidental damages of any kind however occasioned whether by negligence or otherwise.  Some states do not allow the exclusion of incidental or consequential damages so this limitation or exclusion may not apply to you.  This warranty gives you specific legal rights and you may also have other rights which may vary from state to state. 

This limited warranty is the exclusive warranty given by Nick’s and supersedes any prior, contrary, additional or subsequent representation whether oral or written.  Nick’s disclaims and excludes to the greatest extent allowed by the law all other warranties whether expressed, implied or statutory, including any warranty of merchant ability, fitness for a particular purpose and any implied warranties otherwise arising from course of dealing, course of performance or usage of trade.  No person (including any employee, agent, dealer or representative) is authorized to make any representation or warranty of this product except to refer you to this limited warranty.  This warranty is not a warranty of future performance but only a warranty to replace, repair or for agreed monetary reimbursement.

If you have a warranty claim, please contact The Door King, Inc. at 219-306-0244 or email digital photos of the problem (please be detailed as to the nature) to john4doors@yahoo.com  When referring to any issues please include invoice and contact information.